Invoices Online FAQS

 
How does it work?

Online Billing provides you with several convenient capabilities. You can easily access your invoices and statements online in PDF format. You can also download your billing information into a variety of accounting packages including QuickBooks. And you can even help save a tree by turning off the delivery of paper invoices.

 
Will my paper invoices still be mailed to me?

Once you have signed up for emailed invoices, you will no longer receive a paper invoice in the mail.

 
How much does it cost?

This service is provided as a convenience to our customers at no additional charge. And because you won't need to spend time opening, sorting, filing and shredding paper documents, it will likely save you time and money.

Is my payment account information safe?

We protect your information with the highest level of encryption available. You can be assured that your information is safe. The website is PCI Level 1 Compliant and SSAE 16 Certified. They are the most stringent certifications to ensure your data is secure.

Can I easily print and save my bills?

We use the industry standard PDF format for storing and displaying billing documents which makes it very easy to print or save your bills to your computer. Click here to get the free Acrobat ® Reader ®.

Can I download my bills into my accounting software?

Yes. If your accounting software is compatible with one of our available formats, you can import this data directly into your accounting system. Within Online Billing, check the boxes next to the bills you want to download. Then click the "Download" button and follow the instructions. You will be able to select among a variety of different accounting packages including QuickBooks, Viewpoint, Forefront (from Dexter + Chaney), Peachtree, Timberline and a CSV file that is Microsoft Excel compatible.

What are the new billing changes for Titan Machinery customers?  

You will now be able to get your invoice electronically and view and print your invoices though our new online billing portal.  You will now receive an invoice notification in your email.  

When will the new invoicing changes be effective?

Titan Machinery is targeting July 24th, 2019.

How will I know when my invoice is available?

You will receive an email notification that your invoices are available with a link to the invoicing site. The email notification will also have a pdf attachment of your invoice.

Will I be trained on how to use the portal? When?

No, there will be no formal training. You can ask your sales person to review the portal with you should you need help.

How do I get access to the online billing portal?

You will access the online billing portal by going to www.titanmachinery.com. Under Our Company, you will find the Invoices Online section.

Since the invoices will be online, will I be able to receive a print invoice as well? Is each invoice printable on the portal? 

At this time, you will be allowed to receive a print bill if you so choose in addition to receiving an electronic notification. You will be able to also, log into the portal to view and print your invoice.